Brian Mullen , president of I.S.P. information systems planning corp.
has extensive experience in Project Management and improving performance.
He has been project leader or project manager for dozens of major software
and consulting projects.
He coaches project managers and establishes standards within organizations.
Brian is an expert in Microsoft Project.
He facilitates in-house strategic-planning and has provided Project Management training
to many companies including several dozen software development firms.
Brian Mullen Business Skills and Related Projects
| Business Skill | Projects and specification methods | Tools |
| Project and Systems Development Methodologies. |
Familiar with all aspects of systems development especially front end
phases
- Feasibility studies
- Business analysis and requirements definition
- Architecture design
- Information engineering and database design
- .Net framework
- Object oriented development Visual Basic
|
- Boeing systems development methodology
- RUP Rational's Unified Methodology
- MSF Microsoft's Solution Framework
|
| Project Planning and Project Management |
- Assisted teams in planning over 50 projects.
- Strategic Planning sessions with entrepreneurial software companies.
- Presentation on Project Planning to 65 technical support managers at BC Tel.
- Consulted re ICBC Project Planning centre
- Gained formal project management background at Boeing Computer Services, Canada Lid as a consultant then Consulting Manager
in the BC regional office.
- Planning course includes a thousand page course
book with 2,100 steps.
| - Turbo brainstorming
- Objective setting
- Risk Analysis
- Scope
definition
- Cost-benefit Analysis
- Business cases
- Team planning sessions
- Microsoft Project
- Resource
workload analysis
- Timeline
- SuperProject
- Project Vision
|
| Microsoft Project |
- Taught Microsoft Project courses at the University of BC and the
University of Calgary since 1992.
- Taught in-house Microsoft Project courses for many clients including
HRDC, Dept of Justice, Eurocan, HRDC, BC Tel, Telus, BC Hydro,
- Beta tester for Project 98.
- Used Microsoft Project for planning projects and tracking project
progress.
- Used Microsoft Project for developing proposals with schedules resource estimates and budgets.
- Used Microsoft Project for process mapping and
- Used Microsoft Project for planning course material.
|
- Project templates
- Resource pools
- Custom views, tables, filters and fields.
- Visual basic for Microsoft Project, Excel and Word.
- Interfaces to Outlook and Excel.
|
| Microsoft Project Server and Microsoft Web Access. |
- Microsoft Project Server 2007 (2 installations)
-
- Resource allocation and workload analysis
- Certified Microsoft Project Professional in "Planning,
installing and Enterprise Project Management systems.
- Installed Microsoft Project server for seven clients including Teligence
communications and Bunting, Coady Architects.
- Test and trouble shoot Project Server setup.
- Setup users and security definitions including Resource breakdown
structure.
- Imported projects and resources.
- Created user procedures, custom views and manuals.
|
- Project templates
- Project Center
- Resource Center
- Resource availability graphs
- Project Analyzer
- Web Access
- Timesheets
|
| Project Management information systems with Microsoft Project |
Developing custom applications for clients based on Microsoft Project.
- Standardizing resource definitions in shared resource pool.
- Custom user interfaces to speed updating project data and report
generation with views, tables, filters and fields.
- Forecasting resource requirements from projects in the pipeline.
- Analyzing workload across multiple projects.
- Expert in Visual Basic for Applications for Microsoft Project, Word
and Excel.
|
- Custom user interfaces to speed data updates with views, tables,
filters and fields.
- Custom reports built with views, tables, filters and fields.
- Pivot tables for project analysis
- Automated reporting with VBA - Visual Basic for applications routines.
|
| Facilitation and team building | - Strategic Planning Sessions
- Joint Application Design (JAD)
sessions
- Information Engineering scenarios
- Business Reengineering sessions·
Clients include BC Tel, Computing Devices Canada, Husky Oil, Innovatech, ICBC,
Safeway, North Shore Health, Telus and many others.
|
- Turbo brainstorming.
- Objective setting.
- Joint problem solving.
- Skill assessment during recruitment.
- Knowledge transfer planning.
|
| Building high-performance teams | - Developed Turbo brainstorming to speed up
team activities, open communication channels and develop shared vision.
-
Applied to large teams of up to 100 people. (Digital Equipment BC office 75
people in a half day session). Presentation at CIPS business show had 75 and 90
people respectively.
- North Shore Health, team building, trained 65 people in
Turbo brainstorming.
- Five presentations to 65 BC Tel second level engineering
managers on implementing effective planning into an organization.
- Coached
Project Leaders in BC Tel Computer Network Control group, setup Project planning
methods.
- Learned brainstorming methods on a Boeing Computer Services proposal
team for the BC Hospital financial system.
| - 150 step Turbo Brainstorming process
to build high performance teams.
- Drafted a 350 page manual.
|
| Systems development | - Managed over 25 MIS projects. Largest was $20 million
Project Manager at CUE Datawest to convert banking software with 50 credit
unions with 150 branches.
- Over ten information systems including feasibility,
requirements analysis, design, programming, testing, conversion and cut-over .
Applications included: Financial Accounting, Cargo Handling, Purchasing, Mill
Scheduling, Payroll, GIS Mapping, Telemarketing,
- Major clients included:
Future shop, BC Tel,
ICBC, Port of Vancouver, Empire Stevedoring, Datawest, MacMillan Bloedel, Island
Paper Mills, Bentall Group and Finning Tractor.
- Documented a 450 step methodology
| - JAD - Joint Application Design Sessions
- UML unified modeling
language
- Prototyping
- SADT structured
analysis and design technique
- Interaction diagrams
|
| Information Engineering and Database Design | - Data
extraction and analysis using ODBC and Excel pivot tables.
- Numerous Oracle projects
including end to end development of the Performance evaluation project at BC
Tel.
- Create generalized, reusable data structures to increase database
flexibility and reduce the number of tables in the database.
- Teach Information
Engineering course as part of the UBC Software Engineering certificate.
- Object
Oriented Analysis and modeling
- Auerbach Database Consulting Editor·
presentation on Generalization in Design to CIPS conference attended by 186
people.
- pioneered E-R modeling in Vancouver
- used Entity Life-Cycle diagrams
which
- Generalized Name and Address File
- Centralized code table facility
-
Western Regional DB Specialist at Canadian General Electric.
| - Entity Relationship
Modeling
- Super Type/Sub Type Analysis
- Entity Life Cycles
- Generalize Roles to
Kernels
- Universal Data Models
| Data Warehouse | - Dept of Indian Affairs, extracts from 100 plus databases.
- BC
Tel Human Resources
- BC Rail Oracle with SQL and Impromptu
|
|
| Database Management Systems | - Oracle (end-to-end development of a complete
Performance Evaluation system for BC Tel)
- Revelation, six systems PC based·
Pick Database (Rail Cargo Forwarding system)
- HP 3000 image database at Port of
Vancouver piers billing system.
- Extensive Database evaluation
| - Oracle,
- Revelation
- HP Image 3000
- Pick
- Adabas
- dBASE
| | Business Process Re-engineering | - Clients included Mohawk Oil, Computing
Devices Canada, Canada Corrections Pacific Region, Alberta Natural Gas, Trans
Canada Pipelines (Capital Budgeting) and North Shore Health.
- Developed and
present three day course on business reengineering at University of Calgary and
in-house to clients.
- Process Mapping with Microsoft Project allows capture of
cycle times, resource use and development of cost/benefit models from comparison
of old and new business processes. Cataloged a 1000 step methodology based on
study of best practices.
| - Turbo Brainstorming to build high performance
teams.
- Process Mapping with Microsoft Project.
- Zero Based Budgeting to establish priorities
| | Financial Systems | - Datawest banking system
- Calema Financial Accounting
system, commercial software package
- Finning Tractor, Used Equipment Lease
system
- Canadian Stevedoring integrated financial system
- Canadian Transport
financial system
|
|
|
Brian Mullen Professional Employment Summary
| I.S.P. information systems planning corp. |
President, (1979- now)
ISP provides professional consulting and training services
to clients including in-house courses to a wide range of clients. - Project
Management training and coaching.
- Microsoft Project implementation
including training
- standards.
|
| University of British Columbia, | Continuing Education Instructor (1981
to now).
Other courses included:-
Business Reengineering (3 days)
-
Database Design (3 days)
-
Microsoft Project (2 days)
-
Systems Analysis (3 days)
- System Design(3 days)
|
| University of Victoria (2003 to now) |
ADMN 411 Project Management (Fall 2003) |
| Langara College (2000 to 2003) |
- Microsoft Project (2 days)
- Project Management (6 evenings)
- Web Design (6 evenings)
- XML - extensible markup language
|
| University of Calgary, | Continuing Education Instructor (1983 to 2001).
Courses included Project Management, Business Reengineering, Database
Design, Microsoft Project and Systems Analysis.
Over 1,500 hours
of classroom teaching.
|
| Port of Vancouver Project |
Project Manager, Piers Billing System, (1978 to 1980). A two-year project to
automate for a department of 45 people using a HP 3000 with Image database.
|
| Boeing Computer Services, Canada Limited, (1975-78) |
- Consultant
- Manager - Consulting Division (B.C.)
|
| MacMillan Bloedel Limited (1972-75)
| - Systems Analyst, Corporate Projects
- Systems Supervisor, Building Materials Group
| Canadian General Electric (1970-72)
| - Timesharing Support Specialist
- Account Representative
- Western Regional Database Specialist
|
|
At GE, Brian joined GE as a Timeshare Support Analyst supported sales
and account representatives with training and support. Later
as an Account Representative he was responsible for supporting and growing key
customer accounts. Here he started developing on-line systems for clients
including chip quality control systems and natural gas distribution network
analysis programs. His last position at GE was Western Regional Database Specialist.
GE Information Services had a world wide network accessible through dial-up terminals.
Mr Mullen joined MacMillan Bloedel as a systems analyst. He developed the Central Purchasing
system and Canadian Transport Accounting system on one of the first Digital PDP11 RSTS timesharing
systems installed in Vancouver. He was later promoted to a
systems supervisor in the Building Materials group where he worked as a user
coordinator for a large Rail and Cargo Sales Information System. This project
illustrated the necessity of applying a methodology to systems development.
Mr Mullen joined the Consulting Practice
of Boeing Computer Services, Canada Ltd (a subsidiary of the Boeing Corporation)
as a consultant. His first assignment evaluated software package opportunities
for the IBM system 32. He was promoted to manager of the Consulting Division for
the BC region in
Vancouver, BC. At Boeing he learned the discipline of project management and the
principles of brainstorming while developing a large systems proposal
with a team of experts drawn from across the Boeing corporation.
Brian also presented the following courses at UBC and the University of
Calgary.
Prior to forming ISP information systems planning corp in 1979, Brian worked for three world class companies: General
Electric, MacMillan Bloedel and Boeing Computer Services, Canada.
Mr. Mullen has spoken over two dozen times to professional organizations including
CIPS, DPMA, the EDP Auditor's Assoc. and various user groups including
Data Administration Special Interest Group (DA SIG) and microcomputer users groups. His topics have included: Rescuing Projects in Trouble, Effective Project Management, Guidelines for Selecting and buying Micro computer software, Tools to improve Analyst Productivity, Matrix Structured Documentation, Prototyping with Data Dictionary 4GL's, Strategies for meeting the Data Resource challenge, Implementing a corporate information base, Using dBase II and Hiding Data Structures in Program Modules. When he spoke to the North American HP computer users group in San Jose California, his talk was written up in Computer World.
Mr. Mullen also helped organize numerous conferences in Vancouver
including a presentation by James Martin to a joint DPMA / CIPS meeting in
Vancouver that was attended by 365 people. As well he participated in the
organization of PMI
Brian has worked extensively with Visual Basic for Project. This provides an inside-out view of Project functionality and data structures. He captures methodologies in Microsoft Project and publishes the results in Microsoft Word. His
Project Management manual contains over 650 pages with a 60 page index. This book can be produced in an HTML format with systematic drill down and roll back capabilities.
Brian was a founding member of the Vancouver PC Users group in 1982 and served as the program chairman for the first 18 months. His micro planning software experience includes: Microsoft Project, Project Vision, Timeline,
Insta-plan, Super-project, Visi-schedule and Milestone.